Consent to the use of data in the contact form
In accordance with the GDPR (General Data Protection Regulation [Germ. abbreviation: DSGVO]), you have the right to information about the information stored about you, to correction, to deletion, to restriction of processing. The collected data may and will only be used for the aforementioned purpose! This collected data will be stored at least until you are contacted by the non-profit Librileo UG. The data will be deleted or disposed of in an illegible form after a maximum of six months. The recipient of the data is only the non-profit Librileo UG. Only interested parties with fully completed data may be contacted.
The data collection serves to advise you on the use of the Education and Participation Package. For this purpose, the names and contact details of the customers must be recorded and their consent documented. The collection takes place in accordance with the applicable provisions of the GDPR.
The data is collected and stored by:
Non-profit Librileo UG (Project BuT-consulting services)
represented by Julius Bertram and Sarah Seeliger Kantstraße 75
10627 Berlin, Germany
This data protection declaration clarifies the nature, scope and purpose of the collection and use of personal data of visitors and users (hereinafter collectively referred to as “data”) within our online offer and the associated websites, functions and institutions as well as external online presences, such as e.g. our social media profile (hereinafter jointly referred to as “online offer”) by the non-profit Librileo UG, Kantstr. 75, 10627 Berlin (hereinafter referred to as “Provider”) as an organization responsible for data protection. With regard to the terms used, such as e.g. “processing” or “controller”, we refer to the definitions in Article 4 of the General Data Protection Regulation (GDPR).
If you have any questions about data protection, you can reach the non-profit Librileo UG Mondays to Thursdays from 10:00 a.m. to 3:00 p.m. at the telephone number 030 / 55 28 14 77 as well as by e-mail at firstname.lastname@example.org
Personal data (hereinafter mostly referred to merely as “data”) will only be processed by us within the scope of necessity and for the purpose of providing a functional and user-friendly website, including its content and the services offered there.
In accordance with Article 4(1) of Regulation (EU) 2016/679, i.e. the General Data Protection Regulation (hereinafter referred to as the “GDPR”), “processing” means any operation or set of operations which is performed on personal data, whether or not by automated means procedures, such as the collection, recording, organisation, structuring, storage, adaptation or modification, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.
With the following data protection declaration, we inform you in particular about the type, scope, purpose, duration and legal basis of the processing of personal data, insofar as we decide either alone or together with others on the purposes and means of processing. In addition, we inform you below about the third-party components used by us for optimization purposes and to increase the quality of use, insofar as third parties process data on their own responsibility.
- Information about us as controller
- Rights of users and data subjects
- Information on data processing
Information about us as controllers
Responsible contact person with the provider
The responsible provider of this website in the sense of data protection law is:
but-beratung.de is a project of:
Librileo UG non-profit (limited liability)
10627 Berlin, Germany Germany
Phone: 030 / 55281477
Represented by Julius Bertram & Sarah Seeliger
Link to legal notice: https://librileo.de/impressum/
Data protection administrator with the provider is:
“Librileo” non-profit Kantstrasse 75
10627 Berlin, Germany Germany
Phone: 030 / 55281477
Rights of users and data subjects
Rights of the persons concerned
With regard to the data processing described in more detail below, users and data subjects have the right to
- confirmation of whether data concerning them are being processed, information about the processed data, further information on data processing and copies of the data (see also Art. 15 of GDPR);
- correction or completion of incorrect or incomplete data (cf. also Art. 16 of GDPR);
- immediate deletion of the data concerning them (cf. also Art. 17 of GDPR), or, alternatively, if further processing is necessary in accordance with Art. 17 para. 3 of GDPR, restriction of processing in accordance with Art. 18 of GDPR;
- obtaining the data concerning them and provided by them and transmitting this data to other providers/controllers (see also Art. 20 of GDPR);
- complaining to the supervisory authority, if they are of the opinion that the data concerning them are processed by the provider in violation of data protection regulations (see also Art. 77 of GDPR).
In addition, the provider is obliged to inform all recipients to whom data has been disclosed by the provider about any correction or deletion of data or the restriction of processing that takes place on the basis of Articles 16, 17 para. 1, 18 of GDPR. However, this obligation does not exist if this notification is impossible or involves a disproportionate effort. Without prejudice to this, the user has a right to information about these recipients.
Right to object: According to Art. 21 of GDPR, users and data subjects also have the right to object to the future processing of data concerning them, provided that the data is processed by the provider in accordance with Art. 6 para. 1 let. f) of GDPR. In particular, an objection to data processing for the purpose of direct marketing is permissible.
You can direct a complaint to the supervisory authority responsible for you at any time in accordance with Article 77 of GDPR. Your competent supervisory authority depends on the federal state of your place of residence, your work or the alleged violation. A list of supervisory authorities (for the non-public sector) with addresses can be found at: https://www.bfdi.bund.de/DE/Infothek/Anschriften_Links/anschriften_links-node.html.
Legal basis for the processing of personal data
Insofar as we obtain the consent of the data subject for the processing of personal data, Art. 6 para. 1 let. a) of the EU General Data Protection Regulation (GDPR) serves as the legal basis.
Insofar as the processing of personal data is necessary to fulfil a legal obligation to which our company is subject, Art. 6 para. 1 let. c) GDPR serves as the legal basis.
In the event that vital interests of the data subject or another natural person require the processing of personal data, Art. 6 para. 1 let.d) GDPR serves as the legal basis.
If the processing is necessary to safeguard a legitimate interest of our company or a third party and if the interests, fundamental rights and freedoms of the data subject do not outweigh the first interest, Art. 6 para. 1 let. f) of GDPR serves as the legal basis for the processing.
Information on data processing
Data deletion/erasure and storage period
Your data processed when using our website will be deleted or blocked in accordance with Articles 17 and 18 of GDPR as soon as the purpose of the storage no longer applies, the deletion of the data does not conflict with any statutory retention obligations and no other information on individual processing procedures is provided below.
Data transfer to third parties
you have given your express consent to this (e.g. if a transfer of the data to third parties, such as to payment service providers, is necessary for the fulfilment of the contract in accordance with Art. 6 para. 1 let. b) of GDPR),
the processing is necessary to fulfil a legal obligation,
the processing is necessary to safeguard legitimate interests and there is no reason to believe that you have an overriding legitimate interest in not disclosing your dates.
Transfers to third countries
If we as a provider use personal data in a third country that is located outside the European Union (EU) or the European Economic Area (EEA), this only happens if this is the fulfilment of our (pre)contractual obligations, based on your consent, a legal obligation or on the basis of our legitimate interests.
This also applies to the processing of data in the context of the use of third-party services or the cross-border transfer or disclosure of data to third parties.
Subject to legal and contractual regulations, the data will only be processed in third countries upon presentation of the special requirements of Art. 44 et seq. of GDPR.
This means that the use of the data in third countries is based, for example, on special guarantees and safeguards that have an official recognition of a level of data protection corresponding to the EU (in the USA, e.g. through the “Privacy Shield”) or are subject to officially recognized special contractual obligations (“Standard Contractual Clauses”).
For technical reasons, in particular to ensure a secure and stable website, data is transmitted to us or to our web space provider by your internet browser. These so- called server log files are used, among other things, to collect the type and version of your internet browser, the operating system, the website from which you have switched to our website (referrer URL), the website(s) of our website that you visit, the date and time of the respective access and the IP address of the Internet connection from which our website is used.
This data collected in this way will be stored temporarily, but not together with your other data.
This storage takes place on the legal basis of Art. 6 para. 1 let. f) of GDPR. Our legitimate interest lies in the improvement, stability, functionality and security of our website.
The data will be deleted after seven days at the latest, unless further storage is required for evidentiary purposes. Otherwise, the data is completely or partially excluded from deletion until the final clarification of an incident.
We use so-called cookies with our website. Cookies are small text files or other storage technologies that are stored on your device by the internet browser you use. These cookies process certain information about you to an individual extent, such as your browser or location data or your IP address.
This processing makes our website more user-friendly, effective and secure, as the processing enables, for example, the reproduction of our website in different languages.
The processing serves to improve the functionality of our website. The legal basis is Art. 6 para. f) of GDPR.
When you close your internet browser, these session cookies are deleted.
For details, in particular on the purposes and legal bases of the processing of such third-party cookies, please refer to the following information.
You can prevent or restrict the installation of cookies by setting your Internet browser. You can also delete cookies that have already been stored at any time. However, the steps and measures required for this depend on the specific internet browser you are using. If you have any questions, please use the help function or the documentation of your internet browser or contact its manufacturer or support. In the case of so-called “flash cookies”, however, the processing cannot be prevented via the settings of the browser. Instead, you need to change the setting of your Flash player. The steps and measures required for this also depend on the specific Flash player you are using. If you have any questions, please use the help function or the documentation of your Flash player or contact the manufacturer or user support.
However, if you prevent or restrict the installation of cookies, this may mean that not all functions of our website are fully usable.
Contact requests and their management
If you contact us via contact form or e-mail, the data you provide will be used to process your request. The provision of this data is necessary to process and answer your request – without providing it, we will not be able to answer your request or at least not to a full extent.
The legal basis for this processing is Article 6 para. 1 let. b) of GDPR.
Your data will be deleted if your request has been answered conclusively and the deletion does not contradict any statutory retention obligations.
For the management of personal data, the information provided by users may be stored in our Customer Relationship Management System (“CRM System”) or in a comparable request organization tool.
VoIP calls via “sipgate”
Contact management through CRM-System “Zendesk”
For the processing of personal data, we use the CRM system “Zendesk”, of the provider Zendesk, Inc., 989 Market Street #300, San Francisco, CA 94102, USA. On the basis of the legitimate interest pursuant to Art. 6 para. 1 let. f) of GDPR, the CSR system helps us to optimize our customer service and to comply with user inquiries more efficiently. The use of Zendesk is optional.
Zendesk is certified under the Privacy Shield Agreement and thus undertakes to comply with European data protection law by means of an additional guarantee (https://www.privacyshield.gov/participant?id=a2zt0000000TOjeAAG&status=Active).
The data will only be used by Zendesk for the technical processing of user requests; it will not be passed on to third parties. At a minimum, Zendesk requires the use of a correct e-mail address. Alternatively, pseudonymous use is also possible. During the processing of inquiries or other services, additional data may be collected, such as
e.g. name and address of the customers. If a user does not agree with the collection and storage of their personal data in Zendesk’s external system our alternative contact options can be used to submit service requests via e-mail, telephone or post, among other things.
Our on-line presence in social networks and their use
We use various online presences within social networks and platforms, such as e.g. Facebook, Twitter, Pinterest and Instagram. As a provider, we use these networks to contact our users, customers and other interested parties directly, to exchange ideas with them and to inform them about our projects and services. Please note that when using the respective social networks and platforms, the terms and conditions and the data processing guidelines of the respective operators apply.
Google Analytics are used on our website. This is a web analysis service of Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043 USA, hereinafter referred to as “Google”.
Through the certification under the EU-US Privacy Shield (“EU-US Privacy Shield”) https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active, Google guarantees that the data protection requirements of the EU are also complied with when processing data in the USA.
The Google Analytics service is used to analyse the behaviour of the users of our website. The legal basis is Art. 6 para. 1 let. f) of GDPR. Our legitimate interest lies in the analysis, optimization and economic operation of our website.
Usage and user related information, such as IP address, place, time or frequency of visiting our website, is transmitted to a Google server in the USA and stored there. However, we use Google Analytics with the so-called anonymization function. With this function, Google abbreviates the IP address already within the EU or the EEA.
The data collected in this way is again used by Google to provide us with an evaluation of the visit to our website and the users’ activities there. This data may also be used to provide other services related to the use of our website and the use of the internet.
Google states that it does not associate your IP address with other data. In addition, Google provides you with further data protection information under https://www.google.com/intl/de/policies/privacy/partners, e.g. also on the possibilities of preventing the use of data.
On our website, we use Google Maps to display our location and to create directions. This is a service of Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043 USA, hereinafter referred to as “Google”.
By being certified according to the EU-US Privacy Shield (“EU-US Privacy Shield”) https://www.privacyshield.gov/participant?id=a2zt000000001 L5AAI&status=Active, Google guarantees that the data protection requirements of the EU are also complied with when processing data in the USA.
In order to enable the display of certain fonts on our website, a connection to the Google server in the USA is established when you call up our website.
If you call up the Google Maps component integrated into our website, Google stores a cookie on your device via your internet browser. In order to display our location and to create directions, your user settings and data are processed. We cannot rule out the possibility that Google may use servers in the USA.
The legal basis is Art. 6 para. 1 let. f) of GDPR. Our legitimate interest lies in optimising the functionality of our website.
Through the connection to Google established in this way, Google can determine from which website your request was sent and to which IP address the directions are to be transmitted.
If you do not agree with this processing, you have the option of preventing the installation of cookies by making the appropriate settings in your internet browser. Details can be found above under “Cookies”.
In addition, Google offers further information under
https://adssettings.google.com/authenticated and https://policies.google.com/privacy.
On our website, we use Google reCAPTCHA to check and avoid interactions on our website through automated access, e.g. by so-called bots. This is a service of Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043 USA, hereinafter referred to as “Google”.
By being certified according to the EU-US Privacy Shield (“EU-US Privacy Shield”), Googlehttps://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=A ctive guarantees that the data protection requirements of the EU are also complied with when processing data in the USA.
Through this service, Google can determine from which website a request is sent and from which IP address you receive the so-called “request” to the reCAPTCHA input box. In addition to your IP address, other information may be collected by Google that is necessary for the offer and the guarantee of this service.
The legal basis is Art. 6 para. 1 let. f) of GDPR. Our legitimate interest lies in the security of our website as well as in the defense against unwanted, automated access in the form of spam or similar.
Under https://policies.google.com/privacy , Google offers further information on the general handling of your user data.
On our website we use Google fonts to display external fonts. This is a service of Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043 USA, hereinafter referred to as “Google”.
By being certified according to the EU-US Privacy Shield (“EU-US Privacy Shield”), Googlehttps://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=A ctive guarantees that the data protection requirements of the EU are complied with when processing data in the USA.
In order to enable the display of certain fonts on our website, a connection to the Google server in the USA is established when our website is accessed.
The legal basis is Art. 6 para. 1 let. f) of GDPR. Our legitimate interest lies in the optimization and economic operation of our website.
Through the connection to Google established when you visit our website, Google can determine from which website your request was sent and to which IP address the display of the font is to be transmitted.
Google offers further information under https://adssettings.google.com/auth enticated and https://policies.google.com/privacy, in particular on the possibilities of preventing the use of data.
In order to protect the security of your files during transmission, we use state-of-the- art encryption methods (e.g. SSL) via HTTPS.
We reserve the right to adapt this data protection declaration so that it always complies with the current legal requirements or to implement changes to our services in the data protection declaration, e.g. when introducing new services. The new data protection declaration will then apply to your new visit.
The data protection declaration was created with the data protection declaration generator of activeMind AG and the model data protection declaration of the law firm Weiß & Partner and adapted by the website owner.